Confirmation of Payee coming soon

Police Bank to roll out Confirmation of Payee in 2025.
Know who you’re paying – before you pay.

In a world where digital banking is part and parcel of everyday life, making sure your money goes to the right place has never been more important. That’s why Police Bank is introducing Confirmation of Payee (CoP) — a new name-checking feature that adds an extra layer of protection when you’re sending money.

Set to launch in 2025, CoP works by checking the account name you enter when setting up a new payee or updating an existing one. Instead of relying solely on BSB and account numbers, the system verifies that the name you’ve entered matches the one on the account you’re sending money to.

If there’s a mismatch or something looks suspicious, you’ll receive a prompt — giving you the chance to choose whether you want to go ahead and make the payment, pause and double check the details – or terminate the payment altogether.

This extra layer of security helps prevent scams, like invoice fraud or impersonation, where scammers trick people into sending money to the wrong account. It also helps to flag incorrect account details and reduces the chance of mistaken payments.

Once CoP becomes available in your Police Bank Internet Banking and Mobile Banking App, it will be automatically applied when you’re making or updating payments — giving you real time alerts before you send a payment. There’s no need to opt-in or sign-up.

Confirmation of Payee is part of a broader push across the Australian banking system, led by Australian Payments Plus (AP+), to strengthen payment security for all members. Police Bank is proud to be taking part in this important development to help protect our members and make banking safer for everyone. You’ll see more information from us leading up to launch, including how CoP will appear in your Internet Banking and Mobile Banking App. In the meantime, if you’d like to learn more about CoP, visit here.