Learning and Development Manager

Who are we?

Police Bank is one of Australia’s fastest growing Mutual Banks. We are a progressive, purpose-driven financial institution, and we pride ourselves on offering a competitive range of financial products and services, all of which have been created with the needs of our members at the forefront.

Why you’ll love us

  • A purpose-driven and people-focused culture
  • Opportunities to shape and lead strategic L&D initiatives
  • Hybrid/flexible working arrangements
  • A collaborative, open, and inclusive team environment

The Role

We are seeking a talented and experienced Learning & Development Manager to join our team. You will be responsible for overseeing and directing the Bank’s Learning & Development programs ensuring that employees have the necessary capability to perform effectively and grow within the business.

Responsibilities

Strategy Development

  • Support the creation of a Learning & Development strategy that is aligned with the Bank’s goals and workforce needs.

Learning & Development Program Design and Delivery:

  • Develop engaging Learning & Development soft and technical skills programs and materials for new hires, current employees, and leadership.
  • Use a variety of learning methods such as e-learning modules, on-the-job training, workshops and seminars.

Needs Assessment:

  • Conduct learning needs analysis via feedback, surveys, performance reviews and risk assessments to identify soft and technical skill gaps and development opportunities within the workforce.
  • Collaborate with each Division’s executive leader and senior management to understand the team’s learning needs and career development goals.

Internal and External Collaboration

  • Work closely with the Executive Leaders and Senior Managers of each division to identify Learning & Development needs, with an initial core focus on the Retail bank.
  • Train the Bank’s Training Champions and selected Subject Matter Experts to efficiently deliver Learning & Development solutions.
  • Provide guidance on Standard Operating Procedures (SOPs) framework as it relates to Learning & Development plans/requirements to relevant divisions.

Learning Technologies & Tools

  • Oversee the administration of the Learning Management System and Learning platforms and tools managing bespoke courses and the associated management of training registers.
  • Stay up to date on the latest e-learning tools and technologies, ensuring the organisation’s learning platform and resources are on point and compliant.

Training & Certifications

  • Oversee the coordination of certificates, courses, or accreditations necessary for professional development.

Evaluation & Improvement

  • Continuously improve learning initiatives based on feedback, data, changes in company needs or industry trends.
  • Prepare reports on training outcomes and Return on Investment for senior leadership.

Budget and Resource Management

  • Manage the Learning & Development budget, ensuring that resources are allocated efficiently and cost-effectively for all learning initiatives.

About You

  • Proven experience in end to end Learning and Development, Organisational Development, or a similar role. Banking or Financial Services experience is highly desirable.
  • Bachelor’s degree in HR, Education, Psychology, Business, or related field (Master’s degree or L&D certification is a plus).
  • Demonstrated success in developing and executing L&D strategies across multiple functions or regions.
  • Proven ability to design instructional content and deliver high-impact training sessions.
  • Strong facilitation, communication, and stakeholder engagement skills.
  • Project management capabilities with attention to detail and time management.
  • Creative and adaptable, with a passion for learning and continuous improvement.

Police Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status. This role is open to Australian and New Zealand Citizens and permanent residents only.

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