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Careers

At a progressive, people focused financial institution.

Police Bank is a progressive, people-focused financial institution offering its Members a competitive range of personal financial products and services.

With over $1.5 Billion in assets, Police Bank is one of Australia’s largest Mutual Banks serving the financial needs of the NSW Police Service, their families and other related industries. Our Service Centres are located in Sydney, Parramatta, Penrith, Campbelltown, Canberra, Newcastle, Goulburn, Gosford, Wollongong, Port Macquarie and Norwest.

With a pro-active, Member focused approach to financial products, we have secured a key position in Australia’s increasingly competitive financial environment.

Police Bank offers a professional working environment with a flexible management approach, which encourages and supports career development of its staff.

We have a number of opportunities for the right people within our organisation at our head office and our Service Centres.

If you have any questions about employment at Police Bank please contact our Human Resources Department.

Click here to read our Privacy Policy for Job Applicants. It provides information about how Police Bank collects and uses information in the job application process.

Current Opportunities at Police Bank

Service Centre Manager – Penrith

We currently have an excellent opportunity for a professional and experienced Service Centre Manager to lead our team in Penrith on a full time basis.

Service Centre Managers are responsible for:

  • Ensuring Service Centre yield targets are reached by the provision of sales and service strategies;
  • Developing and implementing ongoing strategies to maximise performance of the Service Centre;
  • Leading and supporting team members in the provision and continual improvement of member service excellence;
  • Maintaining full knowledge of Police Bank’s product range and marketing campaigns, and cross-selling and recommending to members at appropriate opportunities;
  • Business development within the local area to maximise growth opportunities;
  • Managing risk and meeting business compliance, security and audit obligations.

This role will lead a team of 7 and report to the Regional Manager (Metro).

The successful candidate:

  • Proven success in a financial services leadership position;
  • Excellent lending skills with a strong sales focus;
  • Track record of driving product sales and improving business performance;
  • Superior relationship management skills
  • High level written and verbal communication skills
  • Commitment towards providing an exceptional ‘member experience’;
  • Strong people management skills including coaching & development;
  • At least 5 years in a retail banking lending role;
  • Tier 2 is essential and a Certificate IV in Banking Services is desirable.

If you have the skills, experience and enthusiasm to take on this dynamic role, then we’d love to hear from you. Please click ‘ Apply for this job’ to submit your application.

Member Service Officer – Canberra

We currently have an excellent opportunity for a professional and experienced Member Service Officer to join our team in Canberra on a full time basis.

Member Service Officers are responsible for:

  • Managing all Member enquiries relating to our product range including savings and deposit accounts, personal loans, home loans, term deposits, credit cards, and insurance;
  • Identifying opportunities to assist our Members to achieve their financial goals, and cross-sell appropriate products and services;
  • Facilitating loans from application, through to approval and signup;
  • Building a strong rapport with members and maintaining relationship;
  • Attending to everyday transactions such as cash and cheque withdrawals and deposits.

The successful candidate:

  • A sales oriented team player;
  • Excellent communicator, both written and verbally;
  • Someone who can proactively deliver solutions that meet Members needs;
  • Ability to identify referral and cross-selling opportunities;
  • Commitment towards providing an exceptional ‘member experience’;
  • Strong understanding of financial products and services;
  • Tier 2 is essential and a Certificate IV in Banking Services is desirable;
  • At least 2 years experience in a sales and lending environment.

If you have the skills, experience and enthusiasm to take on this dynamic role, then we’d love to hear from you. Please click ‘ Apply for this job’ to submit your application.

Member Service Officer – Newcastle

We currently have an excellent opportunity for a professional and experienced Member Service Officer to join our team in Newcastle on a full time basis.

Member Service Officers are responsible for:

  • Managing all Member enquiries relating to our product range including savings and deposit accounts, personal loans, home loans, term deposits, credit cards, and insurance;
  • Identifying opportunities to assist our Members to achieve their financial goals, and cross-sell appropriate products and services;
  • Facilitating loans from application, through to approval and signup;
  • Building a strong rapport with members and maintaining relationship;
  • Attending to everyday transactions such as cash and cheque withdrawals and deposits.

The successful candidate:

  • A sales oriented team player;
  • Excellent communicator, both written and verbally;
  • Someone who can proactively deliver solutions that meet Members needs;
  • Ability to identify referral and cross-selling opportunities;
  • Commitment towards providing an exceptional ‘member experience’;
  • Strong understanding of financial products and services;
  • Tier 2 is essential and a Certificate IV in Banking Services is desirable;
  • At least 2 years experience in a sales and lending environment.

If you have the skills, experience and enthusiasm to take on this dynamic role, then we’d love to hear from you. Please click ‘ Apply for this job’ to submit your application.

Board Appointed Director

  • Organisation: Police Bank Ltd
  • Organisation Type: Bank
  • Coverage: NSW, ACT and VIC
  • Board Title: Police Bank Board
  • Position Title: Board Appointed Director
  • Duration of Appointment: Two (2) year term
  • Remuneration: Director fees and associated expenses
  • Industry / Sector: Mutual Bank
  • Closing Date: 23 December, 2016

Police Bank has been proudly supporting the community since 1964. Today, Police Bank is a community of over 70,000 Members, Directors and employees who together form an important part of the community. Police Bank is a multi award winning mutual Bank experiencing growth to continue to build the financial future of our Members.

Police Bank has the goal of being the trusted Bank of choice for the Police family and associated community groups. We are doing this through offering exceptional member service, range of relevant products and services, management practises and financial strength. Central to the success of this journey is the appointment of a Board Appointed Director with the right skills.

The Board is committed to adding additional skills and diversity specifically in the area of retail banking, digital banking delivery and change management. We have reviewed our core skills matrix and determined the following skill set is sought to complement our current Board composition:

  • At least ten (10) years in leadership roles within the financial services sector with experience in one or more of the following; retail banking, mergers & acquisitions, distribution and/or profit & loss responsibility
  • Demonstrated success in delivering strategic initiatives in digital banking
  • Demonstrated knowledge and experience in risk management and corporate governance
  • Significant experience and stakeholder engagement and change management experience
  • Demonstrated involvement in your community

To be considered for this appointment, you will be degree qualified, with financial management experience, comply with a Fit and Proper Assessment and have your skills evaluated against the Police Bank Board Skills Matrix for role suitability. AICD membership will be favourably regarded as will prior Board experience; however, this is not essential.

For all enquiries relating to this appointment please contact:

Jennifer Jurss
General Manager, Compliance and Secretariat
Police Bank
Ph: (02) 8267 6850

Internal Auditor

The organisation

Police Bank is a secure, modern financial institution offering access to a wide range of products and services through enhanced delivery channels combined with a discounted fee structure. With over $1.5 Billion in assets, Police Bank has grown to be one of Australia’s largest Mutual Banks serving the financial needs of the NSW Police Service, their families and other related industries.

We are currently looking for an experienced Internal Auditor to join Police Bank on a full time basis at our Head Office in Surry Hills. The role reports jointly to the CEO and the Chairman of the Audit Committee, and will be part of the Senior Leadership Team.

The opportunity

With support from one (1) direct report, the Internal Auditor is responsible for developing and maintaining Police Bank’s Audit program in order to investigate employees’ adherence to the Bank’s policies and procedures, accuracy of internal reporting and reliability of internal control mechanisms.

Key responsibilities of the role include:

  • Preparation of audit program
  • Ensuring effective internal controls are in place in all areas of operations
  • Review audit findings for inconsistencies and weaknesses in controls including analysis of existing practices in conjunction with relevant employees and management
  • Accurate and timely reporting of reviews and recommendations to relevant internal and external parties
  • Provision of effective and constructive recommendations where appropriate and ensuring implementation
  • Build rapport and maintain relationships with internal and external colleagues to ensure organisational goals are met

The successful candidate

  • Tertiary qualifications in Accounting, Commerce, Business related discipline
  • 6+ years overall Audit experience in a retail banking environment
  • Demonstrated understanding of the internal audit methodology and regulatory requirements
  • Ability to provide a high standard of detailed reporting to peers within Senior Management and the Board of the Bank
  • Superior attention to detail
  • Excellent communication skills
  • Enjoy being challenged and working in a dynamic environment.

For the successful candidate, we offer an excellent remuneration package, a professional corporate environment and an opportunity to contribute to business planning as a valued member of the Senior Leadership Team.

Applications comprising a covering letter outlining your suitability for this role and your CV will be accepted in confidence. Applications close Friday 16th December, 2016.

To express your interest in this role, please select ‘apply’ below.