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Careers

At a progressive, people focused financial institution.

Police Bank is a progressive, people-focused financial institution offering its Members a competitive range of personal financial products and services.

With over $1.5 Billion in assets, Police Bank is one of Australia’s largest Mutual Banks serving the financial needs of the NSW Police Service, their families and other related industries. Our Service Centres are located in Sydney, Parramatta, Penrith, Campbelltown, Canberra, Newcastle, Goulburn, Gosford, Wollongong, Port Macquarie and Norwest.

With a pro-active, Member focused approach to financial products, we have secured a key position in Australia’s increasingly competitive financial environment.

Police Bank offers a professional working environment with a flexible management approach, which encourages and supports career development of its staff.

We have a number of opportunities for the right people within our organisation at our head office and our Service Centres.

If you have any questions about employment at Police Bank please contact our Human Resources Department.

Click here to read our Privacy Policy for Job Applicants. It provides information about how Police Bank collects and uses information in the job application process.

Current Opportunities at Police Bank

Member Service Officer | Home Loan Specialist | Newcastle

We currently have an excellent opportunity for a professional and experienced Member Service Officer to join our team in Newcastle on a full time basis.

Member Service Officers are responsible for:

  • Managing all Member enquiries relating to our product range including savings and deposit accounts, personal loans, home loans, term deposits, credit cards, and insurance;
  • Advising and guiding Members towards their dream of owning a property, and manage the complete home loan application process from submission through to settlement, ensuring a smooth and seamless process;
  • Identifying opportunities to assist our Members to achieve their financial goals, and cross-sell appropriate products and services;
  • Facilitating personal loans from application, through to approval and signup;
  • Building a strong rapport with members and maintaining relationship;
  • Attending to everyday transactions such as cash and cheque withdrawals and deposits.

The successful candidate:

  • A sales oriented team player;
  • Strong mortgage lending experience;
  • Someone who can proactively deliver solutions that meet Members needs;
  • Ability to identify referral and cross-selling opportunities;
  • Commitment towards providing an exceptional ‘member experience’;
  • Strong understanding of financial products and services;
  • Excellent communicator, both written and verbally;
  • Tier 2 is essential and a Certificate IV in Banking Services is desirable;
  • At least 1 – 2 years experience in a sales and mortgage lending environment.

If you have the skills, experience and enthusiasm to take on this dynamic role, then we’d love to hear from you. Please click ‘ Apply for this job’ to submit your application.

Member Service Officer | Home Loan Specialist | Canberra

We currently have an excellent opportunity for a professional and experienced Member Service Officer to join our team in Canberra on a full time basis.

Member Service Officers are responsible for:

  • Managing all Member enquiries relating to our product range including savings and deposit accounts, personal loans, home loans, term deposits, credit cards, and insurance;
  • Advising and guiding Members towards their dream of owning a property, and manage the complete home loan application process from submission through to settlement, ensuring a smooth and seamless process;
  • Identifying opportunities to assist our Members to achieve their financial goals, and cross-sell appropriate products and services;
  • Facilitating personal loans from application, through to approval and signup;
  • Building a strong rapport with members and maintaining relationship;
  • Attending to everyday transactions such as cash and cheque withdrawals and deposits.

The successful candidate:

  • A sales oriented team player;
  • Strong mortgage lending experience;
  • Someone who can proactively deliver solutions that meet Members needs;
  • Ability to identify referral and cross-selling opportunities;
  • Commitment towards providing an exceptional ‘member experience’;
  • Strong understanding of financial products and services;
  • Excellent communicator, both written and verbally;
  • Tier 2 is essential and a Certificate IV in Banking Services is desirable;
  • At least 1 – 2 years experience in a sales and mortgage lending environment.

If you have the skills, experience and enthusiasm to take on this dynamic role, then we’d love to hear from you. Please click ‘ Apply for this job’ to submit your application.

Service Centre Manager – Penrith

We currently have an excellent opportunity for a professional and experienced Service Centre Manager to lead our team in Penrith on a full time basis.

Service Centre Managers are responsible for:

  • Ensuring Service Centre yield targets are reached by the provision of sales and service strategies;
  • Developing and implementing ongoing strategies to maximise performance of the Service Centre;
  • Leading and supporting team members in the provision and continual improvement of member service excellence;
  • Maintaining full knowledge of Police Bank’s product range and marketing campaigns, and cross-selling and recommending to members at appropriate opportunities;
  • Business development within the local area to maximise growth opportunities;
  • Managing risk and meeting business compliance, security and audit obligations.

This role will lead a team of 7 and report to the Regional Manager (Metro).

The successful candidate:

  • Proven success in a financial services leadership position;
  • Excellent lending skills with a strong sales focus;
  • Track record of driving product sales and improving business performance;
  • Superior relationship management skills
  • High level written and verbal communication skills
  • Commitment towards providing an exceptional ‘member experience’;
  • Strong people management skills including coaching & development;
  • At least 5 years in a retail banking lending role;
  • Tier 2 is essential and a Certificate IV in Banking Services is desirable.

If you have the skills, experience and enthusiasm to take on this dynamic role, then we’d love to hear from you. Please click ‘ Apply for this job’ to submit your application.