At a progressive, people focused financial institution.

Police Bank is a progressive, people-focused financial institution offering its Members a competitive range of personal financial products and services.

With over $1.5 Billion in assets, Police Bank is one of Australia’s largest Mutual Banks serving the financial needs of the NSW Police Service, their families and other related industries. Our Service Centres are located in Sydney, Parramatta, Penrith, Campbelltown, Canberra, Newcastle, Goulburn, Gosford, Wollongong, Port Macquarie and Norwest.

With a pro-active, Member focused approach to financial products, we have secured a key position in Australia’s increasingly competitive financial environment.

Police Bank offers a professional working environment with a flexible management approach, which encourages and supports career development of its staff.

We have a number of opportunities for the right people within our organisation at our head office and our Service Centres.

If you have any questions about employment at Police Bank please contact our Human Resources Department.

Click here to read our Privacy Policy for Job Applicants. It provides information about how Police Bank collects and uses information in the job application process.

Current Opportunities at Police Bank

Home Loan Specialist – Full/Part Time

Police Bank is one of the largest and most successful Mutuals in NSW and the ACT. We are currently looking for a professional and experienced Home Loan Specialist to join our team in our Sydney Service Centre.

This role has the flexibility to be both full or part time depending on the right candidate’s availability.

Home Loan Specialists are responsible for interviewing Members, understanding their mortgage needs and completing loan applications.

The role includes facilitating loans from application, through to approval and signup. Experience in loan assessment and having exercised a delegation is preferred but not essential.

This is a relationship role, requiring a proven ability to sell a full range of financial products and services as well as building effective relationships.

We are looking for a sales oriented team player with excellent communication skills and a commitment to customer service and compliance. Tier 2 is essential and Certificate IV in Banking Services is desirable.

If you have a strong understanding of financial products and services, with at least 2 years experience in a sales and mortgage lending environment, then we’d like to hear from you!

To express your interest in this role, please select ‘apply’ below.

Operations Manager

Police Bank is one of the largest and most successful Mutuals in NSW and the ACT.  We are currently looking for an Operations Manager to join our Service Operations management team in our Head Office in Surry Hills.

This role will be part of a job share arrangement 3 days per week. Monday – Wednesday or Wednesday – Friday is preferred, however any combination will be considered for the right candidate.

Reporting to the Head of Service Operations, the three Operations Managers are responsible for the day to day management of the diverse processes for back office functions including account fulfilment, account serving and account control (including post-fulfilment servicing, fraud management, financial support activities, exceptions management, data entry and reporting).

The key areas of focus for this role will be:

  • Supporting business performance through management of back office processing functions
  • Monitoring divisional workflow and the delegation of tasks in response to workloads
  • Ensuring all appropriate responses to internal and external customer requests are provided within specified time-frames and service levels
  • Ad hoc processing and approval
  • Overseeing delivery of process improvements to maximise efficiency of the Service Operations delivery

The role of Operations Manager (Account Fulfilment) will lead a team of 4-5 FTE that primarily focus on post-sale fulfilment such as loan contract approvals, settlements, and fulfilling maturing term deposits.

We are looking for a business savvy individual with a sound understanding of back office processes. They must have excellent communication skills, have the ability to manage workflows and effectively lead teams across multiple back office functions.