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Careers

At a progressive, people focused financial institution.

Police Bank is a progressive, people-focused financial institution offering its Members a competitive range of personal financial products and services.

With over $1.5 Billion in assets, Police Bank is one of Australia’s largest Mutual Banks serving the financial needs of the NSW Police Service, their families and other related industries. Our Service Centres are located in Sydney, Parramatta, Penrith, Campbelltown, Canberra, Newcastle, Goulburn, Gosford, Wollongong, Port Macquarie and Norwest.

With a pro-active, Member focused approach to financial products, we have secured a key position in Australia’s increasingly competitive financial environment.

Police Bank offers a professional working environment with a flexible management approach, which encourages and supports career development of its staff.

We have a number of opportunities for the right people within our organisation at our head office and our Service Centres.

If you have any questions about employment at Police Bank please contact our Human Resources Department.

Click here to read our Privacy Policy for Job Applicants. It provides information about how Police Bank collects and uses information in the job application process.

Current Opportunities at Police Bank

Member Service Officer | Home Loan Specialist | Canberra

Police Bank is a progressive, people-focused financial institution offering its Members a competitive range of personal financial products and services. With over $1.5 Billion in assets, Police Bank is one of Australia’s largest Mutual Banks serving the financial needs of the NSW Police Service, their families and other related industries. With a pro-active, Member focused approach to financial products, we have secured a key position in Australia’s increasingly competitive financial environment.

We currently have an excellent opportunity for a professional and experienced Member Service Officer to join our team in Canberra on a full time basis.

Member Service Officers are responsible for:

  • Managing all Member enquiries relating to our product range including savings and deposit accounts, personal loans, home loans, term deposits, credit cards, and insurance;
  • Advising and guiding Members towards their dream of owning a property, and managing the complete home loan application process from submission through to settlement, ensuring a smooth and seamless process;
  • Identifying opportunities to assist our Members to achieve their financial goals, and cross-sell appropriate products and services;
  • Facilitating personal loans from application, through to approval and signup;
  • Building a strong rapport with members and maintaining relationship;
  • Attending to everyday transactions such as cash and cheque withdrawals and deposits.

The successful candidate:

  • A sales oriented team player;
  • Strong mortgage lending experience;
  • Someone who can proactively deliver solutions that meet Members needs;
  • Ability to identify referral and cross-selling opportunities;
  • Commitment towards providing an exceptional ‘member experience’;
  • Strong understanding of financial products and services;
  • Excellent communicator, both written and verbally;
  • Tier 2 is essential and a Certificate IV in Banking Services is desirable;
  • At least 1 – 2 years experience in a sales and mortgage lending environment.

Police Bank offers a professional working environment with a flexible management approach, which encourages and supports career development of its staff.

If you have the skills, experience and enthusiasm to take on this dynamic role, then we’d love to hear from you. Please click ‘ Apply for this job’ to submit your application.

Member Service Officer | Home Loan Specialist | Wollongong

Police Bank is a progressive, people-focused financial institution offering its Members a competitive range of personal financial products and services. With over $1.5 Billion in assets, Police Bank is one of Australia’s largest Mutual Banks serving the financial needs of the NSW Police Service, their families and other related industries. With a pro-active, Member focused approach to financial products, we have secured a key position in Australia’s increasingly competitive financial environment.

We currently have an excellent opportunity for a professional and experienced Member Service Officer to join our team in Wollongong on a full time basis.

Member Service Officers are responsible for:

  • Managing all Member enquiries relating to our product range including savings and deposit accounts, personal loans, home loans, term deposits, credit cards, and insurance;
  • Advising and guiding Members towards their dream of owning a property, and managing the complete home loan application process from submission through to settlement, ensuring a smooth and seamless process;
  • Identifying opportunities to assist our Members to achieve their financial goals, and cross-sell appropriate products and services;
  • Facilitating personal loans from application, through to approval and signup;
  • Building a strong rapport with members and maintaining relationship;
  • Attending to everyday transactions such as cash and cheque withdrawals and deposits.

The successful candidate:

  • A sales oriented team player;
  • Strong mortgage lending experience;
  • Someone who can proactively deliver solutions that meet Members needs;
  • Ability to identify referral and cross-selling opportunities;
  • Commitment towards providing an exceptional ‘member experience’;
  • Strong understanding of financial products and services;
  • Excellent communicator, both written and verbally;
  • Tier 2 is essential and a Certificate IV in Banking Services is desirable;
  • At least 1 – 2 years experience in a sales and mortgage lending environment.

Police Bank offers a professional working environment with a flexible management approach, which encourages and supports career development of its staff.

If you have the skills, experience and enthusiasm to take on this dynamic role, then we’d love to hear from you. Please click ‘ Apply for this job’ to submit your application.

Loans Assistant – Canberra

We currently require an enthusiastic Loans Assistant to join our busy branch located in our Canberra Office.

Reporting to the Service Centre Supervisor, the Loans Assistant will be responsible for:

  • All stages of supporting the daily workflow of personal and home loan applications
  • Preparing and lodging loan applications for approval and settlement
  • Administration responsibilities including photocopying, general data entry and day to day tasks as required
  • Analysing reports and verifying necessary documents
  • Client liaison and follow ups ensuring all information is accurate
  • Completion of all compliance documents.

The successful candidate:

  • At least 2 years experience in Mortgage Processing within the Banking and Finance Industry
  • Previous experience as a loan processor or currently in a mortgage finance related field
  • Excellent verbal and written communication skills
  • Strong customer service and organisational skills
  • Superior attention to detail
  • Ability to work to tight deadlines.

If this sounds like you then we would love to hear from you!