Contact Police Bank

We're here to help

We’re available to chat! Call us on 131 728.

Available contact hours: Monday to Friday from 8:00am to 6:00pm AEST.

 

Looking for something else?

Find a branch

Before you visit, check your local branch’s hours — they may change on public holidays or for local events.

You can also Bank@Post. Find your nearest participating Australia Post Office.

Find a branch

Complaints, Feedback and Compliments

Police Bank is committed to providing quality in the products and services we offer to all our members. Your feedback is always valuable to us, as it provides us the opportunity to improve our services. In the event that we fail to meet your expectations, or you are disappointed with a service or product, we would like the opportunity to rectify your experience with us. We always strive to provide the best service possible.

 

How you can lodge a complaint or feedback/compliment

noun-chat-5060492-2d2d2d

Complete our online form

Complete our online form.

noun-phone-465052-ffffff

Call 131 728

We're here to help Monday-Friday, 8am-6pm AEST.

noun-email-1019360-ffffff

Download and mail our form

Download a Member Complaint/Feedback Form.

noun-map-pin-1039099-2d2d2d

Speak to a Branch Manager

To find your closest branch, click here.