System outage complete

Update 11:50pm 02/03/2019:


We’re very pleased to announce that Bank of Heritage Isle systems have successfully integrated with Police Bank. All systems have been restored and you are now able to transact on your bank account(s).

If you have any questions, please do not hesitate to get in contact with us from 8am to 6pm, Monday to Friday, on 131 728.

Thank you for your patience.

Original Post: 11:45am 27/02/2019:


We’re very excited that we will be integrating Bank of Heritage Isle systems into Police Bank this coming Friday 1 March 2019. This integration follows the transfer of Heritage Isle Credit Union into the Police Bank business on May 1 2018, when we introduced a new trading name for our Tasmania operations – Bank of Heritage Isle. Since that time, our team have been working to further unite the Bank of Heritage Isle with Police Bank systems to offer our Members a greater choice of Banking.

While we carry out this integration, there will be outages to our App, Internet Banking and Mobile Banking from 5pm Friday 1 March until 5pm Sunday 3 March. During this time, ATM withdrawals as well as some point of sale card transactions will be impacted. Please withdraw enough cash for the weekend and any reserves you may need before 4pm Friday 1 March.

Thank you for your understanding.