What do I need to do to receive money to my account?
Please Note: You will need to complete these 5 steps on every occasion you are receiving money.
1. Click on the link below – Receive money from overseas through our partnership with Western Union Business Solutions.
2. Choose the country you are receiving funds from.
3. Complete the relevant information in the online form and submit.
4. You will be then presented with the PDF deposit instructions. Please save it for your reference and email it to your payee/ follow payment instructions.
5. Ask the sender to :
- present these instructions to their bank when sending the payment to you;
- deposit the amount into the dedicated account as stated in the instructions in local currency and not in AUD;
- instruct bank teller to include the “Payment Notes” in the bank’s reference field as specified in the PDF deposit instructions;
- please request your remitter (sender) email you a copy of the bank transfer receipt showing the date, amount and transaction number. This information maybe of assistance in locating the transaction (if required).