Entries by marketing

Police Bank clean up at the Mozo Experts Choice Awards

The Experts have spoken, and Police Bank has ended 2017 with a high as four of our products won a total of 6 Mozo Experts Choice Awards! Police Bank were recognised for: Personal Loan: Best Value Unsecured Personal Loan and Best Value Excellent Credit Personal Loan Green Loan: Best Value Green Personal Loan Car Loan: […]

Holiday External Transfers & Opening Hours

Merry Christmas from everyone at Police Bank. We hope your holidays will be filled with joy and laughter through the Festive Season. External Transfers over the Holiday Period Due to public holidays external transfers may take longer than normal to process. Transfers to and from Police Bank made after 4:30pm Friday 22nd December, will not […]

Fast and simpler way to pay coming soon to Police Bank

We are proud to announce that Police Bank will be part of the New Payments Platform (NPP) coming soon to Australia. This new platform, developed by Australia’s Banking Industry, will transform the way we pay each other, allowing payments in near real time. Benefits of NPP include: Fast: Payments are made in near real-time to […]

Online Application Temporarily Unavailable

Update – 11/12/2017 1:13pm The Online Application is now accessible as per normal.  — The online Loan Application form is currently unavailable due to unscheduled system maintenance. For any Loan Applications or enquiries please email direct@policebank.com.au. Apologies for any inconvenience caused.

Invisible reCAPTCHA now on Internet & Mobile Banking

Introducing Google Invisible reCAPTCHA for Police Bank Mobile and Internet Banking. It’s a system that uses state of the art spam and abuse protection whilst providing a better online experience. You will notice the Google reCAPTCHA icon in the corner of the browser when logging on. The great news is that Google Invisible reCAPTCHA lives […]

Important Notice: Delay in external payments made on the weekend

Due to a processing error, payments to external institutions sent between 4:30pm Friday 17th Nov to 10:00am Monday 20th Nov have been delayed. Payments are currently being processed and are expected to arrive at external institutions from tomorrow morning. If this causes financial difficulties, call 131 728 for more information and assistance. We apologise for […]

Updated ID requirements for Service Centre Transactions

From Monday 20th November 2017 we will be revising the identification requirements when making transactions at our Service Centres. The new requirements will require anyone attending Service Centres to conduct a cash and cheque deposit and withdrawals, any external transfers and any balance enquiries. You can use any of the following options to be identified: Swiping […]

Police Bank welcomes Government support for Mutual reform

Police Bank welcomes the Turnbull Government’s decision to support increased competition in our banking system through the announcement of their intention to back all eleven recommendations of the inquiry into Reforms for Cooperatives, Mutuals and Member-owned Firms, conducted by Greg Hammond OAM. Tony Taylor, CEO of Police Bank commented that it was pleasing to see […]

Scheduled Police Bank System Maintenance – November 2017

Please note there will be scheduled Police Bank system maintenance on the following dates: Monday 13th November From 3:00am to 3:30am During this time the Police Bank App will be unavailable. All other services will be available during this time. Sunday 19th November  From 10:00pm to 4:00am Monday 20th Tuesday 21st November  From 10:00pm to 4:00am Wednesday 22nd During these times, Internet Banking, […]