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    Archive for ‘Notifications’

    Holiday Operating Hours (Assistance Centre Open Extra Hours)

    From the Directors, Management and Staff at Police Bank we wish you the very best this festive season. We thank you for your ongoing support during the year and wish all families a safe and prosperous 2013.

    Police Bank Branches will be closed on the following Public Holidays:

    Christmas Day – 25 December
    Boxing Day – …

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    System Update Notice

    We have a small System Update scheduled for Wednesday 16th Jan at 6:30pm. Internet banking and Mobile banking will be unavailable for approximately 15 mins during the update. We thank you for your patience.

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    Change to Centrelink Payments

    Due to a change in the way Centrelink payments are processed, Members receiving payments from Centrelink can expect funds to be available a day later than they are used to.

    There are no changes to NSW Police, State Super, AFP, Customs, Corrective Services and Police Pension payroll processing.

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    Police Bank decrease variable interest rates

    The Police Value Home Loan interest rate of 6.17% and the Premium Home Loan of 6.44% still positions Police Bank below the Big Banks.

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    Police Bank warns Members of phone scam

    Police Bank would like to advise its Members of a fee telephone scam.

    Fraudsters claiming to be from Police Bank offering a refund of over charged fees have contacted a number of our Members. To receive a refund the caller asks for Member detail verification, this could be your Member number or card number.

    These …

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    Important Security Enhancement to our Internet Banking Service

    We have upgraded our Internet Banking Service to incorporate a second field of verification at the login stage which will make your online banking more secure.

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    Change to Internet Banking Terms and Conditions

    In view of increased security with internet banking, from 2 February 2009 the daily limit on any BPAY transactions will reduce to $2,000 in line with the external transfer transaction daily limit.

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    Notification of Changes to Fees and Charges

    From 1 June 2009, changes will take effect on Fees and Charges.

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    Notification of Changes to BPAY Transaction Limits

    From 31st July 2010, the following transaction limits will apply to BPAY via Internet Banking transactions, Redidial Telephone Banking transactions, and Branch transactions

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